Privacy Policy
At Still Waters Learning Center DBA Still Waters International Academy (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit an inquiry, schedule a campus tour, or use our services.
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use our website or services.
1. Information We Collect
We may collect the following categories of personal information:
Personal Identifiers: Such as your name, email address, phone number, and mailing address.
Parent or Guardian Information: Such as the name and contact information of a parent or legal guardian.
Student Information: Such as a child’s name, age, grade level, desired start date, program of interest, and other enrollment-related information voluntarily provided by a parent or legal guardian.
Admissions Information: Such as preferred program, desired enrollment timeline, tour preferences, and questions submitted to our admissions team.
Payment Information: Such as billing information and payment details collected through secure third-party payment providers when applicable.
Usage Data: Including browser type, device type, IP address, access times, pages viewed, referring URLs, and links clicked.
Cookies and Tracking Technologies: Used to improve website functionality, analyze traffic, measure advertising performance, and personalize the user experience.
Communications: Information contained in emails, phone calls, text messages, chat conversations, form submissions, and other communications with us.
2. How We Use Your Information
We may use your information to:
Respond to inquiries from parents and guardians
Provide information about our programs and services
Schedule, confirm, and manage campus tours
Communicate about admissions and enrollment
Send appointment confirmations and reminders
Follow up regarding applications or enrollment
Provide customer service and support
Process payments and transactions when applicable
Improve and personalize the website experience
Analyze website and advertising performance
Maintain the safety and security of our systems
Comply with applicable legal and regulatory obligations
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers solely to support services such as customer service, communications, appointment scheduling, hosting, analytics, and payment processing.
Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes.
3. SMS and Communications Consent
When you provide your phone number and opt in to receive communications, you consent to receive calls and text messages from Still Waters International Academy regarding your inquiry, campus tour, admissions, enrollment, and related services.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive text messages is not a condition of enrollment or purchase.
4. Sharing Your Information
We may share your information with:
Service Providers: Trusted third parties that assist with website hosting, analytics, communications, scheduling, payment processing, customer relationship management, and related business functions.
Professional Advisors: Such as attorneys, accountants, consultants, and insurers when reasonably necessary.
Legal Authorities: When required by law, court order, subpoena, government request, or to protect our legal rights, safety, or property.
Business Transfers: In connection with a merger, reorganization, acquisition, sale of assets, or similar business transaction.
With Your Direction or Consent: When you ask us or authorize us to share information.
We do not sell your personal information.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Request access to your personal information
Request a copy of information we maintain about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of marketing communications
Withdraw consent for certain communications
Limit or object to certain uses of your information
To exercise these rights, contact us at:
Email: [email protected]
Phone: (770) 449-4125
We may need to verify your identity before processing certain requests.
6. Data Security
We implement reasonable technical, administrative, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no system of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain records, and enforce agreements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
8. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
Operate and improve our website
Remember visitor preferences
Analyze website traffic
Understand how visitors interact with our pages
Measure advertising and campaign performance
Improve the relevance of communications and marketing
You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, security, or privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Still Waters International Academy provides educational and childcare services to children. However, our website, inquiry forms, scheduling tools, and admissions communications are intended for use by parents, legal guardians, and adults.
We do not knowingly request that children under the age of 13 submit personal information directly through our website without the involvement or consent of a parent or legal guardian.
Information about a child should be submitted only by the child’s parent, legal guardian, or another authorized adult.
If you believe that a child has submitted personal information directly to us without appropriate parental consent, please contact us so we can review and address the matter.
11. International Users
If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers operate.
By using our services, you acknowledge that privacy and data protection laws may differ from those in your country.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, we will revise the Effective Date at the top of this policy. We may also provide additional notice when required by law or when changes are material.
Continued use of our website or services after changes become effective constitutes acknowledgment of the revised policy.
13. Contact Us
For questions, requests, or concerns regarding this Privacy Policy, contact:
Still Waters Learning Center DBA Still Waters International Academy
1560 Oakbrook Drive
Norcross, Georgia 30093
United States
Phone: (770) 449-4125
Email: [email protected]